FAQ

1. Is local pick up available?

If you’d like to arrange a local pickup, please email connect@sisterlyknown.com before placing your order so we can coordinate and waive the shipping fee.

2. Are all sales final?

Yes, all sales are final—no returns or refunds. If you have any questions before purchasing, feel free to email us at connect@sisterlyknown.com

3. What condition are the items in?

Most pieces are gently worn and freshly washed unless labeled NEW or NWT (New With Tags). We always provide honest descriptions so you know exactly what to expect!

4. Do you offer international shipping?

Yes, we do!

5. Can I track my order?

Yes! You will be able to track your order via the Shop app.

6. How can I share my new finds?

We’d love to see how you style your pieces! Tag us @sisterlyknown so we can celebrate their new home. ✨